We’re very proud to offer excellent customer service at Des Gosling Mobility Derby. Every now and again one of our customers will send us their feedback, which we love receiving!
Have a look at what some of our customers have said about the services they received from our team.
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Hi I’ve received a email this morning and photos of the hoist you have fitted for me and I want to thank you so much ,it’s just fabulous how you keep in touch and let me know everything that’s happening so very friendly and polite you are amazing thank you again kind regards Ann Willetts .
Just had tip tray fitted to my E43, this morning . This try will be a great help with the transfer of my son from his wheelchair to my vehicle.
Fantastic product and service.
The team have done a fantastic job of installing my 80kg mini hoist in my new car.
Des Gosling kept me really well informed through out the whole process, i can honestly say they are an EXCELLLENT firm to deal with, THANKYOU, for all you have done for me.
First timer for me so had not a clue what I needed, spoke to one of the team who talked me though what I needs I might have regarding driving and suggested things I never even heard of. Now have all done and out and about I go. So Thank you Des and team look forward to next time.
Another superb installation by Des and his team. The Peugeot RCZ is the thirteenth(!) vehicle Des has adapted for me … needless to say, I wouldn’t consider any other hand-controls. Second-to-none.
I have been trying to get a hoist fitted to my cleo for a TGA Mobility scooter at last I have found one.
Hi to everyone. I cannot thank Mr Gosling enough for coming to my home to fit the steering aid and easy release handbrake, I was unable to make it to the garage at the specified time as I was unwell. It was so accommodating of you, and your help politeness and advice were second to none. It is the first time I have had mobility aids fitted, but would not hesitate to contact you or recommend you to anyone. My sincere thanks.Angela
An amazing experience - nothing was too much trouble - a warm and friendly welcome. Excellent advice, we could not be more satisfied! Would have given 6 stars....!
What can I say...... what amazing people you all are. A excellent company who should all be very proud. We can’t thank you enough for your excellent service.
We had to travel 150 miles to find an installer who could fit a hoist into our Land Rover Discovery 3. The long journey was worth it. We were immediately greeted at the door by a lovely gentleman who sat us down and offered us refreshments. He then when to find the person who was to do our job to alert them to our arrival. As we were to have a courtesy car there was paperwork to complete. Once this was done we took possession of the courtesy car and left to enjoy our first visit to Derbyshire. The work took 2.5 days so we were to stay locally.
When we found that the work was completed we went to examine the job. My husband was absolutely knocked out by the quality of the work and the very clean and tidy state the vehicle was left in. The installation was, to quote "a lovely bit of kit".
Since arriving back home he has been extolling Des Gosling and his staff to everyone
It was worth every mile of our 300 mile round trip.
Our thanks to everyone at Des Goslings.