We’re very proud to offer excellent customer service at Des Gosling Mobility Derby. Every now and again one of our customers will send us their feedback, which we love receiving!
Have a look at what some of our customers have said about the services they received from our team.
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They have now fitted devices in the last three of our cars. The staff are always extremely helpful and friendly and go the extra mile. They also have an excellent after sales service. We cannot recommend them highly enough.
Thank you once more for your kindness and consideration. The new hoist is rather large and big for my little scooter, but you have been most helpful in preventing the rattles I had at first. It is good to receive the quality of help and service which you have given me over a number of years. Thank you again.
Had a 2 Way Transferable Boot Hoist fitted to my Toyota Prius which has transformed our travel. This was done without any apparent problem in a neat and tidy manner. Car and scooter collected from my home and returned promptly next day, as agreed. This company was recomended to me by two satisfied lady customers who I met in a supermarket carpark and I was on the verge of buying a new car to accomodate the scooter, now I don't need to ! All staff I came in contact with were experts in sincere customer service.
Very happy with new hoist, first one I have had and will use this company again 100%.
Everything is fine but the price. Way to expensive for a basic hand control unit which is only a few bits and pieces of metal and screws.
Work done to a very high level great all round service
First class service! The fitter Scott was excellent and we are most pleased with all the staff and the whole lot. Thanks
Excellent customer service!!!! I saw a wonderful gentleman called Sid, very knowledgable, he couldn't have been more helpful!!!!! I would definitely recommend this company!! Thank you again Sid for all your advice.
Went to have a new hoists fitted into my Ford Galaxy very impressed with their set-up while I waited the staff were very friendly and polite the young lady who installed the hoist was very helpful I would recommend this company to anyone needing a Motability adaptation thank you the Des Gosling team
We first heard about this company by 'word of mouth' from a very satisfied previous customer. They were able to quickly fit a suitable hoist into our Toyota Yaris, something that we did not think would even be possible in a relatively small vehicle such as this, but it was no problem to them. This is an excellent company with a dedicated team who like to give the sort of personal service that is becoming harder to find nowadays. We are very satisfied with the product itself and with the installation of it, so have no hesitation in recommending them.