We’re very proud to offer excellent customer service at Des Gosling Mobility Derby. Every now and again one of our customers will send us their feedback, which we love receiving!
Have a look at what some of our customers have said about the services they received from our team.
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This is my 2nd hoist from Des Gosling mobility, this time I went for the 4-way hoist to make life a bit easier for me, the hoist was fitted on my drive at home, the young man did a lovely neat job and did not make any mess at all, I would not go anywhere else they are all so friendly and helpful, many thanks Ann
If I could give 6 stars I would In conjunction with the dealer the whole process was seamless. It was my first push and pull car and hoist All explained fitted and delivered no problem First class
What a fantastic team. Alan was so helpful explaining everything and then giving us a demonstration and letting us operate the hoist while he kept an eye on us Would recommend to anyone looking for a help with their Mobility scooter
Des gosling could not make it any easier to get Adaptions met me at car show room fitted adaptions very quickly Neat and tidy job all over and done in about half an hour
A very good service
Hi, there are no words to describe how impressed I was by the efficiency and friendliness of Des Gosling and his team. It was a Bank Holiday when the switch on my hoist decided to fail leaving my Mobility Scooter trapped inside my vehicle. On the first day of business I rang Des Gosling and explained the situation. He immediately put my mind at rest by saying that someone would call at my home the same afternoon or that I could drive the vehicle straight to him. I decided to take my car to him. On arrival and within an hour not only had he replaced the switch on the hoist but carried out a full service, checking each nut and bolt and making adjustments where necessary. Needless to say, all works well again now. Throughout the operation I stayed and chatted with Des. He is one of the nicest men I have ever met and his knowledge and ability is amazing. I have no hesitation in recommending this business and will be forever remember how what started as a bad dream ended in a thoroughly memorable and enjoyable experience. Thank you , your a star
Hi I’ve received a email this morning and photos of the hoist you have fitted for me and I want to thank you so much ,it’s just fabulous how you keep in touch and let me know everything that’s happening so very friendly and polite you are amazing thank you again kind regards Ann Willetts .
Just had tip tray fitted to my E43, this morning . This try will be a great help with the transfer of my son from his wheelchair to my vehicle.
Fantastic product and service.
The team have done a fantastic job of installing my 80kg mini hoist in my new car.
Des Gosling kept me really well informed through out the whole process, i can honestly say they are an EXCELLLENT firm to deal with, THANKYOU, for all you have done for me.
First timer for me so had not a clue what I needed, spoke to one of the team who talked me though what I needs I might have regarding driving and suggested things I never even heard of. Now have all done and out and about I go. So Thank you Des and team look forward to next time.